---
title: Create Text Campaigns
description: Learn how to create your first text campaign through any SMS carrier!
---

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# Create Text Campaigns

## Learn how to create your first text campaign

Consider the scenario where you want to send a text message (texting blast) or trigger a chatbot to a set of users, at a specific time. For example, send a message to all dental patients that they should use their remaining end-of-year insurance budget allocation.

This functionality is available to Enterprise plans that also have [Twilio integration for texting (SMS)](https://smartbot360.com/documentation/twilio-integration-for-sms-and-whatsapp).

### Step 1: Select users to send out message or chatbot

Go to AUTOMATION page, then to Campaigns.

The simplest way to select a subset of users is by filtering based on a [flag](https://smartbot360.com/documentation/flags). Alternatively, you can click on the “Advanced Filters” button to filter based on user profile fields.

 ![](https://support-portal.klaunch.io/hs-fs/hubfs/campaign1-png.png?width=1500&height=827&name=campaign1-png.png)

If the target users are not already in the system, we can first upload them from a csv file, from SETTINGS→Users→“Upload User CSV”. To be able to filter these new users in the Campaigns page, the easiest way is to assign to them a unique flag while uploading, such as “leads05202022”. See the formatting help for uploading a csv file of users with flags next to the “Upload User CSV” button.

Select the users to include in the campaign using the checkboxes on the left.

### Step 2: Create a single message or select a chatbot for the campaign

You can send out a single message or trigger a chatbot you created before. To send out a single message, compose the message as shown below.

 ![](https://support-portal.klaunch.io/hs-fs/hubfs/campaign2-png.png?width=1500&height=828&name=campaign2-png.png)

Or trigger a chatbot as shown below.

 ![](https://support-portal.klaunch.io/hs-fs/hubfs/campaign3-png.png?width=1500&height=758&name=campaign3-png.png)

### Step 3: Schedule campaign to go out now or at a later time

Click the Schedule button and then select a time for the campaign to be triggered, and a name that we will later use to monitor the response rate. Click Submit.

 ![](https://support-portal.klaunch.io/hs-fs/hubfs/campaign4-png.png?width=412&height=445&name=campaign4-png.png)

### Step 4: View Campaign Analytics

You can view the message or chatbot assigned to a campaign and its creation time by clicking on the “View Campaign(s)” link.

To view the campaign analytics, go to AUTOMATION→Overview, and select the campaign name as shown below.

 ![](https://support-portal.klaunch.io/hs-fs/hubfs/campaign5-png.png?width=1500&height=837&name=campaign5-png.png)

Advanced: If you need more complex campaign flows (e.g. trigger botA now and then botB after 5 days), use [Schedule Flows](https://smartbot360.com/documentation/schedule-flow).

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